Complimentary Webinar | Thursday, September 24, 2026 | 1 - 2pm ET

What High-Performing Organizations Do to Sustain Accreditation Between Survey Cycles

Accreditation is not the finish line. It is the starting line for everything that keeps you ready.

One hour, complimentary. Live attendees receive the Executive Accreditation Sustainment Scorecard Worksheet.

Save My Seat

You have probably said one of these out loud:

β€œWe always seem to be in a fire drill when the survey gets close.”

β€œWe’re always behind, no matter how early we start.”

β€œI hate that I’m always second-guessing our documentation.”

We hear these from good teams. Not careless ones. Teams that scored well last cycle and assumed readiness would hold on its own.

It does not hold.

  • The person who knew where everything lived takes a new job.
  • A policy gets updated but the practice never changes to match.
  • Indicator tracking continues, but nothing gets documented in a way that proves it.

None of that shows up on a dashboard. It shows up in your file review universe, eighteen months later, when the gap grid tells you the truth all at once.

What You Will Learn

  • Why readiness erodes after a successful survey, and the warning signs that appear first
  • The six components of an accreditation sustainment program
  • The annual activities every accredited organization should be performing
  • What executive oversight needs to look like, and who needs to be in the room
  • The failure patterns we see over and over, from credentialing timeliness to QI program evaluation
  • The hidden costs of not sustaining accreditation, including the ones that never appear in a budget line

Thursday, September 24, 1:00 p.m. ET.

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Your bonus for attending

Every live attendee receives the Executive Accreditation Sustainment Scorecard, a practical tool for assessing where you stand and for framing the conversation with your leadership.

Who Should Attend

  • Directors and managers of accreditation, quality, and compliance
  • UM, CM, and credentialing leaders
  • Executives who own accreditation outcomes but do not live in the standards day to day
  • Teams who just finished a survey and want to keep what they built

Susan K. Moore, Founder and CEO, Managed Healthcare Resources

Susan founded MHR in 1991 and brings 35 years of NCQA surveying experience to every session. She has sat on both sides of the table.

"I have worked with MHR at four health plans, and the MHR expertise has pulled me out of quicksand more times than I can count."Β Β VP, Quality and Accreditation

Save My Seat

Managed Healthcare Resources has guided healthcare organizations through accreditation since 1991. Our consultants include current NCQA surveyors and URAC reviewers.


Save Your  Seat - WhatHigh  Performing Organizations Do to Sustain Accreditation Between Survey Cycles

One hour webinar.Thursday, September 24, 1:00 p.m. ET.  Live Show Up Bonus: Receive the Executive  Accreditation Sustainment Scorecard fillable worksheet pdf.
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