Sonia R. Frazier,

Sonia joined the team in 2019

Sonia Frazier joined MHR Managed Healthcare Resources in 2019 as a Health Care Consultant. With over 20 years of experience within healthcare, she has successfully guided many organizations through the NCQA Accreditation and Certification process. 

Prior to consulting, Sonia was the Senior Accreditation Manager at the National Committee for Quality Assurance (NCQA), where in addition to her responsibilities as an Accreditation Manager/Accreditation Survey Coordinator (ASC), she was responsible for managing several of NCQA’s corporate customers.  Her responsibilities included providing survey support to NCQA’s corporate customers, ensuring that corporate policy issues were addressed, and ensuring inter-rater reliability across all corporate surveys.  Sonia joined NCQA in March 2012, as an Accreditation Manager, where she was responsible for facilitating the accreditation and or certification process and has served as surveyor on HPA, CVO, MHC, CM, DM, and WHP surveys.  She was promoted to the Senior Accreditation Manager in September 2017. 

Prior to joining NCQA, Sonia was a consultant to several health plans needing assistance in HEDIS audit preparation and pursuing NCQA accreditation.  She was also the Director for the second largest Medicaid plan in the Philadelphia market for seven years, where she was responsible for accreditation, HEDIS roadmap and audit preparation, disease and case management, quality credentialing auditing, EPSDT, and the high medical needs program.  Product lines included Medicaid, Medicare, Adult Basic and SCHIP products.  In 2011, she led the organization in obtaining the nation’s first health plan to be awarded NCQA’s Multicultural HealthCare Distinction.

Sonia holds a Master of Public Health (MPH) from Drexel University School of Public Health in Philadelphia, Pennsylvania and a Bachelor of Science (BS) degree in Biology from the University of Pittsburgh.  Sonia has served as an NCQA Surveyor since 2012 and received her Certification in HealthCare Quality (CPHQ) in 2020.  She currently resides in St Charles, IL with her husband and two sons.

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