Sonia R. Frazier,
MPH, CPHQ

Sonia joined the team in 2019

Sonia Frazier has over 20 years’ experience within healthcare including as Director at a large Medicaid plan, consultant and as Manager/Senior Accreditation Manager at the National Committee for Quality Assurance (NCQA). She has been an NCQA Surveyor since 2012.  Her expertise is in guiding organizations through NCQA accreditation and certification preparation and supporting corporate clients and complex organizations. Sonia joined Managed Healthcare Resources in 2019 as a Healthcare Consultant.

Sonia’s experience includes Director for the second largest Medicaid plan in the Philadelphia market for seven years, where she was responsible for accreditation, HEDIS roadmap, audit preparation, disease and case management, quality credentialing auditing, Early and Periodic Screening, Diagnostic and Treatment (EPSDT), and the high medical needs program.  Sonia has worked with Medicaid, Medicare, Adult Basic and SCHIP products.  In 2011, she led the organization in obtaining the distinction of being the first health plan awarded NCQA’s Multicultural HealthCare Distinction.

With her background in various programs, Sonia moved to NCQA in 2012 as an Accreditation Manager and was later promoted in 2017 to Senior Accreditation Manager.  After joining NCQA, Sonia facilitated the accreditation and certification processes and surveyed organizations for Health Plan Accreditation, Credentialing Verification Organization, Multicultural HealthCare, Case Management, Disease Management, and Wellness and Health Promotion surveys.  Following her promotion in 2017, she managed several of NCQA’s corporate customers, providing survey support, ensuring that corporate policy issues were addressed, and ensuring inter-rater reliability across all corporate surveys.

Sonia holds a Master of Public Health from Drexel University School of Public Health in Philadelphia, Pennsylvania, and a Bachelor of Science in Biology from the University of Pittsburgh.  She is a Certified Professional in Healthcare Quality (CPHQ) since 2020. 

Sonia resides in the Chicagoland area. She enjoys traveling and adventures with her husband, two sons, and chow-chow, Yoshi.