Managed Healthcare Resources NCQA Tools & Templates–Successful Survey
MHR’s tools for a Successful Survey provide healthcare organizations with expert guidance on attaining and sustaining NCQA Accreditation. Developed by experienced MHR consultants, these resources support NCQA compliance across multiple standards. Whether preparing for an initial survey or maintaining ongoing accreditation, MHR’s NCQA templates and tools help teams through every phase of the NCQA accreditation process.
NCQA Annual Rescoring
Presentation that explains NCQA's methodology for Health Plan Ratings. Includes the 2024 schedule of when ratings are released.
Interview Guidelines for Clients
NCQA guidelines for clients to follow when presenting to NCQA.
Key Reminders for Organizations on NCQA Conference Calls
Outlines the organization's responsibilities to the NCQA Survey team prior to providing final responses to the identified issues.
NCQA Document Preparation Guidelines
NCQA guidelines for preparing documentation so that the NCQA survey team can confirm the standards are met.
NCQA Virtual Survey Checklist for Organizations
Steps for an organization to take to prepare for successful virtual surveys and virtual file reviews.
Organizational Background Guide
A guide for how to describe the organization to the NCQA survey team so they may better understand its uniqueness.
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- Across Standards
- Credentialing & Recredentialing (CR/RR)
- Delegation
- File Review Tools & Guides
- Gap Assessments (Included with MHR Consulting)
- Health Equity (HE)
- Long-term Services and Supports (LTSS)
- Member Experience (ME)
- Model of Care (MOC)
- Network Management (NET)
- Population Health Management (PHM)/Population Health Program (PHP)
- Quality Improvement (QI)
- Successful Survey
- Utilization Management (UM)