By Nancy Ross Bell, RN

Estimated time to read: 3 minutes

Imagine having a single tool that simplifies your workload, saves time, and helps ensure compliance. That’s exactly what MHR’s Health Plan Publishing-Mailings-Case Example Requirements tool delivers. As the saying goes, "For every minute spent organizing, an hour is earned." This is especially true when juggling NCQA-required communications across multiple departments — marketing, IT, legal, customer service, and the subject matter experts. Here’s how health plans can skip the run-around and efficiently plan, track, and monitor publications using this tool.

Stay Ahead of NCQA Standards — Without Breaking a Sweat

Communications are required under a long list of NCQA standards, including:

• PHM (Population Health Management)
• UM (Utilization Management)
• CR (Credentialing)
• ME (Member Experience)
• MED (Medical Management)
• MA (Medicare Advantage)

Plus, you’ll need communication evidence for standards like QI (Quality Management & Improvement), PHM (Population Health Management), and NET (Network Management).

Tracking all this manually? Not anymore. MHR’s tool organizes everything you need in one place.

Why This Tool is a Game-Changer

Without the right system, managing NCQA communications usually means endless spreadsheets, countless emails, and meetings. MHR’s Health Plan Publishing-Mailings-Case Example Requirements tool was built to change that. It's designed for shared access, making it easy for teams across departments to stay in sync.

Inside the tool, you’ll find:
✔️ Clear breakdowns of what each NCQA Standard and Element requires
✔️ Target audiences for each communication
✔️ Delivery timelines and methods
✔️ Product and survey type variations
✔️ Completion tracking by look-back period

And it’s fully customizable to match your process!

Bonus: Peace of Mind Included

With this tool, Accreditation Leads can finally ditch the constant monitoring and manual updates — and get peace of mind knowing that nothing is slipping through the cracks.

Get Your Hands on MHR’s Health Plan Publishing-Mailings-Case Example Requirements Tool— For Free!

If you're an MHR client, you might already have the latest version aligned to the 2024 NCQA standards. If not, good news: We’re offering the updated version that is compliant with the 2025 Health Plan standards for FREE to clients and non-clients alike!

👉 Visit Managedhealthcareresources.com/pmtool and get your copy. Easy!

Let’s Take It Even Further

✅ Talk to your MHR Consultant for other tools and templates to boost your NCQA success.
✅ Dive deeper into our tracking solutions in the September 30, 2024, blog, Do You Have Tracking Tools to Stay NCQA Survey-Ready and Prevent Derailment?
✅ Not a client yet? We’d love to show you what’s possible. Schedule a Discovery Call and learn How We Work. 

MHR implements a thorough quality review process for all blogs. This blog features insights from Kimberly Carpenter Petit, an Independent Consultant with MHR. Read more about Kimberly and MHR’s other Consultants at managedhealthcareresources.com/AboutOurConsultants.